Conference paperRecipient Design for Conversational Agents: Tailoring Agent's Utterance to User's KnowledgeSungeun An, Robert Moore, et al.CUI 2021
Conference paperToward dynamic model association through semantic analytics: Approach and evaluationLei Huang, Guang-Jie Ren, et al.CBI 2019
PaperService-driven manufacturing: Provision, evolution and financial impact of services in industrial firmsHeiko Gebauer, Guang-Jie Ren, et al.Journal of Service Management
Conference paperFinding the Conversation: A Method for Scoring Documents for Natural Conversation ContentRobert John Moore, Sungeun An, et al.CHI 2025