Design Systems for Conversational UX
Robert Moore, Eric Young Liu, et al.
CUI 2020
In a joint case study, IBM and Continental Insurance evaluated the use of a new software development environment (called ITS) to implement a portion of an important Continental Insurance underwriting application. IBM and Continental's data-processing management jointly concluded that ITS (a) is fairly easy to learn and use; (b) substantially reduces application development time; (c) is capable of doing a range of Continental applications; and (d) produces applications that are easier to maintain over the years as usage patterns, insurance laws, and evolving technology require that these applications be changed. © 1993, Taylor & Francis Group, LLC. All rights reserved.
Robert Moore, Eric Young Liu, et al.
CUI 2020
Christopher S. Campbell, Paul P. Maglio
Int. J. Hum. Comput. Stud.
Christine Robson, Sean Kandel, et al.
CHI 2011
Shumin Zhai, Per-Ola Kristensson
CHI 2003