Conference paperPersonalized social search based on the user's social networkDavid Carmel, Naama Zwerdling, et al.CIKM 2009
ReviewFinding needles in the haystack: Search and candidate generationJ. Chu-Carroll, J. Fan, et al.IBM J. Res. Dev
Conference paperAutomatic analysis of call-center conversationsGilad Mishne, David Carmel, et al.CIKM 2005