Recommending ticket resolution using feature adaptation
- Wubai Zhou
- Tao Li
- et al.
- 2015
- CNSM 2015
Conference paper
Publications
74 results for Larisa Shwartz
Modeling service variability in complex service delivery operations
- Yixin Diao
- Larisa Shwartz
- 2015
- CNSM 2015
Conference paperBusiness-driven configuration of IT services in public and hybrid clouds based on performance forecasting
- Genady Ya. Grabarnik
- Mauro Tortonesi
- et al.
- 2015
- IM 2015
Conference paperBizMap: A framework for mapping business applications to IT infrastructure
- Joel W. Branch
- Karin Murthy
- et al.
- 2015
- IM 2015
Conference paperResolution recommendation for event tickets in service management
- Wubai Zhou
- Liang Tang
- et al.
- 2015
- IM 2015
Conference paperA note on non-commutative ergodic theorems for actions of hyperbolic groups
- Genady Ya. Grabarnik
- Alexander A. Katz
- et al.
- 2015
- J. Math. Anal. Appl.
PaperModeling the impact of service level agreements during service engagement
- Yixin Diao
- Linh Lam
- et al.
- 2014
- IEEE TNSM
PaperBusiness-driven optimization of component placement for complex services in federated Clouds
- Genady Ya. Grabarnik
- Larisa Shwartz
- et al.
- 2014
- NOMS 2014
Conference paperPredicting service delivery cost for non-standard service level agreements
- Yixin Diao
- Linh Lam
- et al.
- 2014
- NOMS 2014
Conference paperHierarchical multi-label classification over ticket data using contextual loss
- Chunqiu Zeng
- Tao Li
- et al.
- 2014
- NOMS 2014
Conference paper