Publications

7 results for Shang Guo

Conversational Bootstrapping and Other Tricks of a Concierge Robot
- - Shang Guo
  - Jonathan Lenchner
  - et al.
- 2017
- HRI 2017
Conference paper
Managing risk in multi-node automation of endpoint management
- - Sai Zeng
  - Constantin Adam
  - et al.
- 2014
- NOMS 2014
Conference paper
Universal Script Wrapper-An innovative solution to manage endpoints in large and heterogeneous environment
- - Sai Zeng
  - Shang Guo
  - et al.
- 2013
- IM 2013
Conference paper
PolyGraph: System for dynamic reduction of false alerts in large-scale IT service delivery environments
- - Sangkyum Kim
  - Winnie Cheng
  - et al.
- 2011
- USENIX ATC 2011
Conference paper
Quality of IT service delivery - Analysis and framework for human error prevention
- - Laura Shwartz
  - Daniela Rosu
  - et al.
- 2010
- SOCA 2010
Conference paper
A service delivery platform for server management services
- - Jonathan Lenchner
  - Daniela Rosu
  - et al.
- 2009
- IBM J. Res. Dev
Paper
Mining infrastructure data for system management optimization
- - Chang-Shing Perng
  - Shang Guo
- 2007
- IM 2007
Conference paper