Two heads better than one: Metric+Active learning and its applications for IT service classification
- Fei Wang
- Jimeng Sun
- et al.
- 2009
- ICDM 2009
Conference paper
Publications
28 results for Nikos Anerousis
Efficient ticket routing by resolution sequence mining
- Qihong Shao
- Yi Chen
- et al.
- 2008
- KDD 2008
Conference paperClustered subset selection and its applications on IT service metrics
- Christos Boutsidis
- Jimeng Sun
- et al.
- 2008
- CIKM 2008
Conference paperEasyTicket: A ticket routing recommendation engine for enterprise problem resolution
- Qihong Shao
- Yi Chen
- et al.
- 2008
- VLDB
PaperService assurance process re-engineering using location-aware infrastructure intelligence
- Hani Jamjoom
- Nikos Anerousis
- et al.
- 2007
- IM 2007
Conference paperThe software-as-a-service model for mobile and ubiquitous computing environments
- Nikos Anerousis
- Ajay Mohindra
- 2006
- MobiQuitous 2006
Conference paperProblem determination in enterprise middleware systems using change point correlation of time series data
- Manoj K. Agarwal
- Manish Gupta
- et al.
- 2006
- NOMS 2006
Conference paperHealth monitoring and control for application server environments
- N. Anerousis
- A. Black
- et al.
- 2005
- IM 2005
Conference paper