Client Touchpoint Modeling: Understanding client interactions in the context of service delivery
- Aqueasha M. Martin
- Yolanda A. Rankin
- et al.
- 2011
- CHI 2011
Conference paper
Publications
363 results at CHI
Reuse in the wild: An empirical and ethnographic study of organizational content reuse
- Yelena Mejova
- Klaar De Schepper
- et al.
- 2011
- CHI 2011
Conference paperAn open, social microcalendar for the enterprise: Timely?
- Werner Geyer
- Casey Dugan
- et al.
- 2011
- CHI 2011
Conference paperTransferability of research findings: Context-dependent or model-driven
- Ed H. Chi
- Gunnar Stevens
- et al.
- 2011
- CHI 2011
Conference paperDynamic accessibility: Detecting and accommodating differences in ability and situation
- Amy Hurst
- Jacob O. Wobbrock
- et al.
- 2011
- CHI 2011
Conference paperEnhancing blog readability for non-native english readers in the enterprise
- Chen-Hsiang Yu
- Jennifer Thom-Santelli
- et al.
- 2011
- CHI 2011
Conference paperDesigning for emerging rural users: Experiences from China
- Elisa Oreglia
- Ying Liu
- et al.
- 2011
- CHI 2011
Conference paperUsing email to facilitate wiki-based, coordinated collaborative authoring
- Changyan Chi
- Michelle X. Zhou
- et al.
- 2011
- CHI 2011
Conference paperOn the audio representation of radial direction
- Susumu Harada
- Hironobu Takagi
- et al.
- 2011
- CHI 2011
Conference paperHow a freeform spatial interface supports simple problem solving tasks
- Eser Kandogan
- Juho Kim
- et al.
- 2011
- CHI 2011
Conference paper