Problem classification method to enhance the ITIL incident and problem
- Yang Song
- Anca Sailer
- et al.
- 2009
- IM 2009
Conference paper
Publications
24864 results for Exploratory Science
Towards an optimized model of incident ticket correlation
- Patricia Marcu
- Genady Grabarnik
- et al.
- 2009
- IM 2009
Conference paperManaging responsiveness of virtual desktops using passive monitoring
- Rajdeep Bhowmik
- Andrzej Kochut
- et al.
- 2009
- IM 2009
Conference paperA negotiation protocol description language for automated service level agreement negotiations
- Sebastian Hudert
- Torsten Eymann
- et al.
- 2000
- IEEE-CEC 2000
Conference paperMulti-tenant solution for IT service management: A quantitative study of benefits
- Larisa Shwartz
- Yixin Diao
- et al.
- 2009
- IM 2009
Conference paperRapid service creation environment for service delivery platform based on service templates
- Ling Jin
- Ping Pan
- et al.
- 2009
- IM 2009
Conference paperBuilding end-to-end management analytics for enterprise data centers
- Hai Huang
- Yaoping Ruan
- et al.
- 2009
- IM 2009
Conference paperA universal method for composing business transaction models using logs
- Joel W. Branch
- Chatschik Bisdikian
- et al.
- 2009
- IM 2009
Conference paperRate-based SIP flow management for SLA satisfaction
- Jing Sun
- Ruixiong Tian
- et al.
- 2009
- IM 2009
Conference paperA policy-based sensor selection system with goal oriented singular value decomposition technique
- Hoi Chan
- Thomas Kwok
- 2009
- PDSN 2009
Conference paper