Optimal resource action planning analytics for services delivery using hiring, contracting & cross-training of various skills
- Dharmashankar Subramanian
- Lianjun An
- 2008
- SCC 2008
Conference paper
Publications
24864 results for Exploratory Science
A software as a service with multi-tenancy support for an electronic contract management application
- Thomas Kwok
- Thao Nguyen
- et al.
- 2008
- SCC 2008
Conference paperMining top issues from contact center logs for self help portals
- Dinesh Garg
- Nanda Kambhatla
- et al.
- 2008
- SCC 2008
Conference paperA method and case study of designing presentation module in an SOA-based solution using configurable Architectural Building Blocks (ABBs)
- Liang-Jie Zhang
- Jia Zhang
- et al.
- 2008
- SCC 2008
Conference paperZazen: A mediating SOA between ajax applications and enterprise data
- Avraham Leff
- James T. Rayfield
- 2008
- SCC 2008
Conference paperSimplifying service deployment with virtual appliances
- Changhua Sun
- Le He
- et al.
- 2008
- SCC 2008
Conference paperA framework for model-based continuous improvement of global IT service delivery operations
- Abhijit Bose
- Aliza Heching
- et al.
- 2008
- SCC 2008
Conference paperTowards services computing curriculum
- Liang-Jie Zhang
- Carl K. Chang
- 2008
- SERVICES 2008
Conference paperSCOOP: Automated social recommendation in enterprise process management
- Huiming Qu
- Jimeng Sun
- et al.
- 2008
- SCC 2008
Conference paperMorpheus: Semantics-based incremental change propagation in SOA-based solutions
- Ramya Ravichandar
- Nanjangud C. Narendra
- et al.
- 2008
- SCC 2008
Conference paper